The wood used to create a product may slightly differ from the wood used in samples or product photography due to the natural characteristics of the material.

Being a natural material, wood has variations, including knots, texture, and grain variations. We cannot control or guarantee the exact appearance of any board or product. Moreover, we do not make any representation, warranty, and/or guarantee concerning the precise colour, patina, or appearance of the finishes of any product. All our products are handcrafted, and we cannot guarantee that any product will look precisely like another.

In the dryer months of the year, it is possible for customers to experience shrinking, cracking, and warping in their furniture. When spring arrives and the air moistens, the wood settles again, until the next dry spell or season.

Unfortunately, In the Wooden furniture manufacturing industry, one of the major challenges we face is managing the uncontrollable fluctuating atmospheric conditions, which directly impact the moisture content in the wood we work with. In Kwazulu-Natal, summers are extremely humid, causing the wood to absorb moisture until it reaches equilibrium. Conversely, in winter, the air is much drier, leading the wood to release moisture until it reaches equilibrium.

We try our best to design our items with appropriate bracing as well as use certain joining techniques that combat bending and splitting. We use Quality Adhesives that are designed to be able to withstand harsher climates. To minimize the wood’s absorption and release of moisture, we thoroughly seal the items on all surfaces, sides, and edges with quality sealers and varnishes. However, most sealers, whether solvent, oil, or water-based, cannot fully encase the wood to prevent all moisture from escaping or being absorbed from the air.

Based on the above description, we try our best to avoid these issues however we cannot be held liable for any bending, cracking, shrinking, or warping of the furniture that may occur due to Atmospheric conditions.